Apple is investigating a bug that may cause iPhone 14 Pro and ‌iPhone 14 Pro‌ Max models to freeze after customers transfer their data from an older iPhone, the company said today in an internal memo obtained by MacRumors.


In the memo, Apple says it is “aware of this issue happening and is investigating.” Apple specifically says that some customers may find their new ‌iPhone 14 Pro‌ or ‌iPhone 14 Pro‌ Max models freezing and becoming unresponsive after an iCloud restore or data transfer from their previous ‌iPhone‌ during the Quick Start process.

As a temporary fix, Apple advises customers to force restart their ‌iPhone‌ if it becomes unresponsive for more than five minutes. New ‌iPhone 14 Pro‌ customers faced a similar issue on Friday regarding device activation. While the ‌iPhone 14 Pro‌ ships with iOS 16, there is an available iOS 16.0.1 update that customers should install after setting up their new devices.

Related Stories

iPhone 14 Pro Display Gets Two Times Brighter When Outdoors in Sunlight

Friday September 9, 2022 6:55 am PDT by Sami Fathi

Have you ever been outside and found yourself unable to use your iPhone because it’s too dim in the glaring sun? For those upgrading to Apple’s latest high-end models, the iPhone 14 Pro and iPhone 14 Pro Max are able to get significantly brighter when used outdoors in sunlight, thanks to more advanced displays. The iPhone 14 Pro and iPhone 14 Pro Max feature Super Retina XDR displays that…

iPhone 14 Pro Models Thicker Than iPhone 13 Pro Series Due to More Advanced Cameras

Wednesday September 7, 2022 12:33 pm PDT by Sami Fathi

Apple’s new iPhone 14 Pro models are marginally thicker than the previous-generation iPhone 13 Pro models due to camera advancements. The iPhone 14 Pro and iPhone 14 Pro Max have a thickness of 7.85mm, whereas the iPhone 13 Pro and iPhone 13 Pro Max measure in at 7.65mm. The increased thickness is largely the result of rear camera improvements on the iPhone 14 Pro models, which feature an…

Don’t Buy an iPhone 13 Pro Right Now: ‘iPhone 14 Pro’ Models Imminent

The iPhone 13 Pro and iPhone 13 Pro Max are expected to be replaced by the iPhone 14 Pro and iPhone 14 Pro Max at an Apple event as soon as next month, meaning most customers should hold off on purchasing a new iPhone until then. The iPhone 14 Pro models are expected to headline with features such as thinner bezels and a “pill and hole-punch” TrueDepth camera array design in place of the…

iPhone 14 Pro Always-On Display: How it Works, What It Looks Like, Impact on Battery Life, and More

Thursday September 8, 2022 5:36 am PDT by Sami Fathi

The iPhone 14 Pro and iPhone 14 Pro Max feature an always-on display for the first time on iPhone, which lets users glance at their phone to see key information, including the time, their wallpaper, and iOS 16 Lock Screen widgets and Live Activities. Since the iPhone 14 Pro is the first iPhone to include an always-on display, there are several unknowns about how the feature will work, what…

Getting the iPhone 14 Pro? Five Major Features to Check Out First

Thursday September 15, 2022 8:46 am PDT by Sami Fathi

The iPhone 14 Pro and iPhone 14 Pro Max officially begin arriving to customers on Friday. Apple’s latest high-end phones sport major new features, changes, and design updates that make them an attractive choice for customers still using older models. If you’re getting a new iPhone 14 Pro or iPhone 14 Pro Max tomorrow, you may be slightly overwhelmed or simply interested in what new…

iPhone 14 Pro Again Rumored to Start With Increased 256GB of Storage

Wednesday August 31, 2022 7:06 am PDT by Sami Fathi

The iPhone 14 Pro and iPhone 14 Pro Max may start with an increased 256GB of storage, rather than the starting 128GB option previously offered for the high-end iPhone models, according to updated forecast from TrendForce. iPhone 14 Pro concept render by Ian Zelbo According to Apple analyst Ming-Chi Kuo, the ‌iPhone 14 lineup will be around 15% more expensive than the average selling price of …

iPhone 14 Pro Features 6GB of Faster LPDDR5 Memory

Friday September 16, 2022 7:24 am PDT by Sami Fathi

The iPhone 14 Pro and iPhone 14 Pro Max feature 6GB of faster RAM, which helps make overall device performance faster and more efficient compared to last year’s iPhone 13 Pro. Earlier today, a teardown of the iPhone 14 Pro revealed it features Qualcomm’s X65 5G modem, offering faster 5G speeds and lower energy consumption. That same teardown also confirmed that the iPhone 14 Pro and…

Popular Stories

Apple Confirms iOS 16 Bug Impacting New Device Activation as iPhone 14 Orders Begin to Arrive

Thursday September 15, 2022 7:27 pm PDT by Sami Fathi

Apple has confirmed that customers activating new iPhones may encounter an issue where device activation during initial setup doesn’t go through on Wi-Fi, saying the problem is “under investigation.” In a memo seen by MacRumors, Apple says that “there is a known issue for iOS 16 that may impact device activations on open Wi-Fi networks.” To resolve the issue, Apple says customers should…

Apollo App Adds ‘Pixel Pals’ to the iPhone 14 Pro Dynamic Island

Popular Reddit app Apollo was today updated with support for the iPhone 14 Pro and Pro Max, and Apollo developer Christian Selig decided to implement a fun little feature — a “tamagotchi” for the Dynamic Island. The app update adds a small little creature into the area above the Dynamic Island on the new iPhone models. It can be customized into a cat, dog, hedgehog, fox, or axolotl, and the …

16 Hidden iOS 16 Features You Didn’t Know About

Tuesday September 13, 2022 11:55 am PDT by Sami Fathi

Apple this week released iOS 16, the latest version of iOS with a new customizable Lock Screen, major new additions to Messages, and enhancements to Mail, Maps, and more. Other than the headlining features, there are a number of quality-of-life changes, improvements, and new capabilities baked into iOS 16 that help improve the iPhone experience. We’ve listed 16 hidden features and changes…

Getting the iPhone 14 Pro? Five Major Features to Check Out First

Thursday September 15, 2022 8:46 am PDT by Sami Fathi

The iPhone 14 Pro and iPhone 14 Pro Max officially begin arriving to customers on Friday. Apple’s latest high-end phones sport major new features, changes, and design updates that make them an attractive choice for customers still using older models. If you’re getting a new iPhone 14 Pro or iPhone 14 Pro Max tomorrow, you may be slightly overwhelmed or simply interested in what new…

iOS 16 Causing Battery Drain? Three Possible Reasons Why and How to Fix

Wednesday September 14, 2022 3:33 am PDT by Sami Fathi

If you updated to iOS 16 this week, you might notice your iPhone’s battery draining faster than you remember before you got Apple’s latest update. While you may be quick to point a finger at the update itself as the culprit, there are several reasons why you may notice your battery draining a bit faster in the days after the update. We’ve listed some reasons below and how you can address…

iOS 16.1 Adds Battery Percentage to iPhone 13 Mini, iPhone 12 Mini, iPhone XR, and iPhone 11 Status Bar

Wednesday September 14, 2022 11:12 am PDT by Juli Clover

Apple in iOS 16 updated the battery icon on iPhones with Face ID to display the specific battery percentage rather than just a visual representation of battery level. At launch, this feature did not include the iPhone 13 mini, iPhone 12 mini, iPhone XR, or iPhone 11, but according to multiple reports from the MacRumors forums and Twitter, all of these iPhones now support the feature….

Apple Promotes Benefits of Using iPhone 14 With eSIM While Traveling Abroad

Amid criticism from some customers regarding the removal of the SIM card tray on all iPhone 14 models sold in the United States, Apple today published a new support document outlining various “options and benefits” for using eSIMs while traveling abroad. Apple says an eSIM is more secure than a physical SIM since it cannot be removed from an iPhone that is lost or stolen. Apple also says…

Apple Repeatedly Showing iPhone 14 Pro Design With No Dynamic Island

Apple is repeatedly depicting the iPhone 14 Pro’s rumored “pill and hole-punch” display cutout design with no Dynamic Island, despite this not being an option on the device. Apple Support document showing the rumored “pill and hole-punch” cutout design. In a new support document titled “Use Always-On display with your iPhone 14 Pro or iPhone 14 Pro Max” that was published yesterday, Apple…